We’re here to help
App & Shipment Support
Contact our team for help with a quote, booking, shipment, delivery, or the Smiles Logistics customer, driver, rider, and staff apps.
Email support
Send your question and our team will route it to the right person.
Email inquiry@smileslogistics.comCall or message us
Use a phone button for a regular call. A WhatsApp button opens a chat; send a message or tap the phone icon in WhatsApp to call.
What to include
- The app name (Customer, Driver, Rider, or Staff) and your phone model.
- A short description of what happened and the steps you tried.
- Your shipment or booking reference, if the question is about a shipment.
For your security, do not email passwords, one-time codes, full payment card numbers, or identity documents unless a Smiles team member gives you a secure upload method.
Need your shipment details?
Sign in to the portal to view your quotes, bookings, documents, and shipment updates.
Open the customer portal